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PRIVACY POLICY

Last updated: June 2025

 

 

The Boat Shed Café & Bistro values your privacy. This policy explains what information we collect when you use our website, how we use it, and what choices you have.
 

We don't collect more than we need, and we don't sell your information to anyone.
 

1. WHO WE ARE
 

The Boat Shed Café & Bistro is located at Queenstown Marina, Queenstown, New Zealand. We are the data controller for information collected through this website.
 

2. WHAT WE COLLECT
 

We collect information in the following ways:
 

Bookings & enquiry forms
 

When you make a reservation or get in touch, we collect your name, email address, phone number, and the details of your booking. This information is needed to manage your reservation and communicate with you about it.
 

Email newsletter sign-ups
 

If you subscribe to our emails, we collect your email address and, where provided, your name. You can unsubscribe at any time using the link at the bottom of any email.
 

Cookies & analytics
 

Our website uses cookies and analytics tools (including Google Analytics) to understand how visitors use the site. This data is aggregated and doesn't identify you personally. It helps us improve the website over time.
 

You can manage cookie preferences through your browser settings at any time.
 

3. HOW WE USE YOUR INFORMATION
 

We use the information we collect to:
 

  • Process and manage your bookings

  • Respond to enquiries

  • Send you emails you've opted into (you can unsubscribe any time)

  • Understand how our website is being used, so we can improve it

 

We don't use your information for anything beyond what's listed here without asking you first.
 

4. WHO WE SHARE IT WITH
 

We share your information only where necessary to provide our services. This includes:
 

  • Our booking platform (ResDiary), which processes reservation data on our behalf

  • Email marketing tools used to send newsletters you've signed up for

  • Google Analytics, for website usage data

  • Our affiliated businesses and hospitality partners within our hospitality group, where relevant to your experience or where you have indicated interest in their offerings

 

All third-party providers we work with are required to handle your data securely and in accordance with applicable privacy law.

We don't sell your personal information.
 

5. HOW LONG WE KEEP IT
 

We retain booking and contact information for as long as is reasonably necessary for the purpose it was collected, or as required by law. You can request deletion of your data at any time (see section 7 below).
 

6. SECURITY
 

We take reasonable steps to protect your information from unauthorised access or disclosure. Our website uses HTTPS encryption, and access to personal data is limited to those who need it.
 

7. YOUR RIGHTS
 

Under the New Zealand Privacy Act 2020, you have the right to:
 

  • Ask what personal information we hold about you

  • Request that we correct any inaccurate information

  • Request deletion of your data, where applicable

 

To exercise any of these rights, please get in touch via our website contact form or by visiting us at Frankton Marina. We'll respond within a reasonable timeframe.
 

8. COOKIES
 

Cookies are small files stored on your device that help websites remember preferences and gather usage data. We use:
 

  • Essential cookies - required for the site to function

  • Analytics cookies - to understand how visitors use the site (Google Analytics)

 

You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do.
 

9. EXTERNAL LINKS
 

Our website may include links to third-party sites (such as our booking platform or social media profiles). We're not responsible for the privacy practices of those sites and encourage you to read their policies separately.
 

10. CHANGES TO THIS POLICY
 

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated noted at the top.
 

11. CONTACT
 

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